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Terms and Conditions

The following Terms and Conditions apply to the use of this website, as well as, all transactions conducted through the site:

Customer Service
Stampede Trading Company is committed to offering the best customer service possible.  We want your purchase experience to be a pleasant one. Therefore, should you need personal assistance, you may email us at info@stampedetradingco.com or you may telephone us anytime at our toll free Customer Service line - 1-888-271-9369 to speak to a customer representative or leave a message during off hours.  We will get back to you within 24 hours.

Feedback
Please contact us and give us some feedback about your experience noted during your purchase transaction or to provide input relative to our website.  Your suggestions, questions, or comments would be well appreciated.  Send you email to feedback@stampedetradingco.com

Copyright
All content appearing on this website is the property of:

Stampede Trading Co., LLC
439 Grand Drive
Suite 105
Bigfork, MT 59911

Copyright © 2010 Stampede Trading Co., LLC.  All rights reserved.  As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as 1) the document is for informational purposes only, and 2) any copy of the document or portion thereof includes the following copyright notice:

Copyright © 2010 Stampede Trading Co., LLC.  All rights reserved.

Trademarks
All brand, product, service, and process names appearing on this website are trademarks of their respective holders.  Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Stampede Trading Co., LLC. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Stampede Trading Co., LLC or any third party, except as expressly granted herein.

Privacy Policy
Use of personal information that you may submit to Stampede Trading Co., LLC, through this website, is governed by the Stampede Trading Privacy Policy as follows:
Stampede Trading Company understands the importance of maintaining personal privacy.  The information collected by Stampede Trading is used only by the company and it's agents or representatives to fulfill purchase orders by the customer. Information maintained by the company is not given or sold to any other persons or companies for any reason.

Hand Crafted Item Disclaimer
Pictures of products on this website are representative of the actual item you will receive.  Many of Stampede Trading Co. products are handcrafted  and as a result may vary in size, configuration and color.  Our Native American products are offered with a Certificate or Card of Authenticity complete with the Indian artist name or names and tribal affiliation.  Products not made by Native Americans will not offer a Certificate or Card of Authenticity and will be so noted in the item decription.

 Stampede Trading Co., LLC verbally specifies - in our dealings with artists and suppliers displaying items for sale on our site - that they comply with the laws and regulations of the Indian Arts and Crafts Act of 1990 for "hand crafted" items of either "natural, treated or reconstructed material".

Shipping & Delivery
Due to the variety of the items on our website - specifically their size and weight - and our goal to bring you the most efficient and effective means to ship your purchase - we offer different alternatives for each category of items.  Stampede Trading Company does not attempt to make money on shipping your selection - we typically charge less than what it takes to get from us to you by covering any difference in cost.

In general, shipping is calculated based on the combined weight of the product, it's container and packing material.  In most cases - this will not cover the cost of shipping the product - the difference of which will be borne by the company.  Product shipping times are typically 2 to 4 weeks; however some handmade items may take longer and others may be temporarily out of stock or waiting for the next production run.  You will be advised, by email and telephone, of any shipments that exceed this time frame.  Shipping method is normally ground transport.  To get a specific shipping quote (if not identified on the item description), you may call us toll free at 1-888-271-9369. or email us at info@stampedetradingco.com.

Where noted on the item description, please call or email for shipping instructions and costs to all locations - including the contiguous U.S. states, Hawaii, Puerto Rico, Alaska and all international locations.  All prices and fees are U.S. currency only.  The risk of loss and title for all merchandise ordered on this website pass to you when the merchanidise is delivered to the shipping carrier.

International Sales
Customs and import duties may be applied to international orders when the shipment reaches its destination.  Such charges are the responsibility of the recipient of your order and vary from country to country.  Contact your local customs office for details.

Shipping laws are different in each country.  It is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of the products you have selected.  Stampede Trading Co., LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Payment Options
You may purchase merchandise from this website by using any one of the payment options listed on our shopping cart.  Stampede Trading Co., LLC reserves the right to change its payment procedures at any time without prior notice to you.

Sales Tax
Due to our physical presence in Washington State and Montana, Stampede Trading Co., LLC charges sales tax for merchandise purchased on this website for Washington State based on the applicable WA sales tax rate and the cost of the item being shipped.  Montana does not have a sales tax.  Until there are changes (if any) in federal law involving e-commerce sales tax - this site does not charge sales tax to any other state.  Such charges are the responsibilty of the consumer of your order and vary from state to state.

Return Policy
Stampede Trading Co. must be notified and must approve any item to be returned before shipment is effected. No returns will be accepted after 3 weeks of ship date.  You must contact us by toll free phone at 1-888-271-9369 or email us at returns@stampedetradingco.com.  A 15% restocking fee will be charged on all returned items and round trip freight charges will be levied on  returned items.  It is suggested that the item be securely re-packed, in the original packaging (if possible), for return shipment.  All returns must be adequately insured at the purchaser's expense.  Digital photos of the damaged item or items are always encouraged and appreciated.  Shipping charges are non-refundable.

Order Cancellation Policy
Please submit any cancellation via email to cancelorder@stampedetradingco.com  or call our toll free number at 1-888-271-9369. Email cancellations must contain the following information:  1) First and Last Name, 2) Order Number and 3) Email Address.  This information must match the information orginally submitted with your order.  Timing of your cancellation is critical and every effort will be made to cancel your order in an efficient and effective manner - provided the cancellation of your order is within 3 days of purchase.  Please note that  purchases are charged concurrent with the purchase date.  If your order has not been sent to fulfillment - we will reverse the charges on your credit card and cancel the order.  In the event your order has been completed and/or shipped - please refer to the Return Policy identifed above.

MISCELLANEOUS

Use of Website
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.  Information on this site may contain technical inaccuracies or typographical errors.  Information, including product pricing and availability, may be changed or updated without notice.  Stampede Trading Co., LLC reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Stampede Trading Company believes that customer conduct violates applicable law or is harmful to the interests of Stampede Trading Co., LLC.

Void Where Prohibited
Although the information presented on this website is accessible worldwide, not all products or services presented in this website are available to all persons or in all geographic locations or jurisdictions.  Stampede Trading Company and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products and services that they provide. Any offer for any product or service made in the materials on this website is void where prohibited.